Terms of Use

I. Introduction

These Terms of Use and End User License Agreement govern your use of the DuoNumber iPhone application and website (the “Service”). The agreement is between you and CALORIE COUNTER APP LIMITED (“we”, “us”, or “our”). By using the Service, you agree to these terms. If you do not agree, stop using the Service.

DuoNumber provides a separate phone number for calls and supported SMS on your iPhone. “Content” means messages and other information you provide through the Service. “Credits” are in-app units used for number rental and eligible calling and messaging. Our Privacy Policy explains information handling.

II. Changes to This Agreement

We may update these terms to reflect changes in features, providers, or applicable requirements. We will update the date above and provide additional notice or obtain acceptance where required. Changes do not remove rights already acquired or mandatory consumer protections. If you disagree with a future change, you may stop using the Service and cancel renewal through Apple, without affecting remedies available under applicable law.

III. Who Can Use the Service

You must be at least 16 years old and have legal capacity to enter this agreement, or the permission and supervision of a parent or guardian where applicable law permits. Use must be lawful in your location and comply with any carrier eligibility requirements. Provide accurate account information, protect your sign-in credentials, and contact support if you suspect unauthorized access.

IV. General Terms

Use DuoNumber for a separate business or personal line while keeping your existing SIM and main number. Availability depends on your connection, device, permissions, account, credit balance, and supported destinations. You are responsible for internet access and any charges from your network provider.

Numbers are rented, not sold to you as property. Availability and number types vary by country and carrier. Number rental renews monthly using credits. Maintain enough credits to fund renewal: an unfunded number may be released and may not be recoverable. Canceling a subscription and managing a rented number are separate actions.

You retain your rights in Content. You authorize us and the providers delivering the Service to process and transmit it as needed to provide, maintain, and secure the features you use, subject to applicable law. You are responsible for having the rights and permissions needed for your communications.

V. Privacy

Providing calls, texts, account access, and purchases involves processing associated information. Review the Privacy Policy and your iPhone permission settings. Accepting these terms does not grant tracking permission or replace consent where consent is legally required. Keeping your main number private does not make communications anonymous or untraceable.

VI. End User License Agreement

6.1 Scope of license

We grant you a limited, non-exclusive, non-transferable license to use DuoNumber on Apple-branded devices you own or control, subject to these terms and the Usage Rules in the Apple Media Services Terms and Conditions, including access through Family Sharing or volume purchasing where those rules permit. This does not promise that every subscription or consumable purchase is shareable.

6.2 Intellectual property

The app, website, branding, software, and original materials belong to their respective owners. You may not redistribute, resell, sublicense, or copy the Service without permission, or reverse engineer it except where applicable law or a relevant license allows.

6.3 Apple platform responsibilities

This agreement is with us, not Apple. We are responsible for the app, its content, maintenance, support, applicable warranties, product claims, regulatory compliance, and addressing third-party intellectual property claims, including their investigation, defense, settlement, and discharge. Apple has no maintenance or support obligation for DuoNumber.

If the app fails to conform to an applicable warranty, you may notify Apple for a refund of the app’s purchase price. To the maximum extent permitted by law, Apple has no further warranty obligation; remaining warranty-related claims and responsibilities rest with us. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it after acceptance.

VII. Prohibited Behaviour

Do not use the Service for unlawful communications, fraud, impersonation, harassment, threats, spam, unsolicited bulk messaging, or infringement of privacy or other rights. Comply with applicable requirements concerning consent to contact recipients.

• Do not bypass purchase validation, credit accounting, trial eligibility, or access restrictions.
• Do not access another person’s account or interfere with networks, carriers, or the Service.
• Do not introduce malware, overload infrastructure, or automate abusive calls or messages.
• Do not resell access or numbers without authorization.

VIII. Availability and Service Limitations

Do not rely on DuoNumber for emergency calls. Use your regular phone service instead. DuoNumber does not replace your SIM or regular phone service.

Sending SMS to US and Canadian (+1) numbers is unavailable. Receiving SMS from +1 numbers is supported. MMS, picture messages, and group messaging are not supported. Other destination and carrier restrictions may apply. Verification codes are not guaranteed: third-party services may reject virtual numbers or fail to deliver messages.

Incoming calls use the familiar iPhone call screen, including when the app is closed. Network conditions, device settings, outages, and carrier availability can affect calls and delivery. We do not guarantee uninterrupted service, availability in every country, or successful delivery of every call or message. Maintenance and security measures may temporarily affect access, subject to applicable remedies for paid services.

IX. Subscriptions and Charges

9.1 Plans, credits, and number renewal

Monthly plans provide credits for number rental, calls, and supported outgoing texts. Outgoing calls use credits per minute; outgoing SMS uses credits per message. Rates depend on the destination. Incoming calls are included for subscribers; without an active subscription, incoming minutes use credits. No unlimited calling or texting is included.

Monthly plan credits expire at the end of the month. Separately purchased credit packs do not expire. Credits are for use within the Service, rather than a bank account or transferable currency. The purchase offer shows the actual price, billing period, and included credits. Number rental renews monthly from your credit balance, separately from Apple’s subscription billing.

9.2 Temporary test call

The introductory test provides a temporary number for 5 minutes and one free outgoing call of up to about 2 minutes, once per phone. No purchase is needed for that test. It is not a subscription free trial. A paid number and usage credits are required afterwards.

9.3 Renewal, cancellation, and purchase issues

App Store purchases are charged to your Apple Account when confirmed. Subscriptions renew automatically unless canceled according to the renewal terms shown by Apple. Manage or cancel your plan in iPhone Settings → your name → Subscriptions → DuoNumber, or open Apple’s subscription settings. Check the expiry and renewal dates shown there.

Deleting the app or your DuoNumber account does not cancel an Apple subscription. Cancellation stops future renewal and does not automatically refund previous purchases. Restore eligible purchases with the Apple Account used to buy them; consumable credit purchases may not be restorable through Apple’s restore process. Contact support if paid access or credits are missing.

Request App Store refunds through Apple’s purchase support. Apple determines eligibility under its policies, subject to your statutory rights. Plan changes follow Apple’s applicable notice and consent requirements. See Support for help.

X. Third-Party Services

DuoNumber depends on Apple platform services, telecommunications carriers, and other infrastructure providers. Relevant third-party terms apply to their services. External sites have their own terms and privacy practices. Our use of providers does not remove our responsibilities to you.

XI. Warranties

The Service is provided subject to the availability and limitations described above. We do not promise compatibility with every network or third-party verification service. Any exclusion of a warranty applies only where legally permitted. These terms preserve mandatory rights to digital content matching its description and services performed with reasonable care and skill.

XII. Liability

Our responsibility for loss is determined by applicable law. We do not exclude consumer remedies for reasonably foreseeable loss caused by our breach or negligence. We are not responsible for losses caused solely by misuse or circumstances outside our responsibility where the law permits that limitation. Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be limited.

XIII. Legal Compliance

Comply with applicable communications laws, carrier restrictions, Apple terms, export controls, and sanctions. You represent that you are not in a territory subject to a US government embargo or designated by that government as supporting terrorism, and are not on a US government list of prohibited or restricted parties.

XIV. Governing Law and Claims

These terms are governed by the laws of England and Wales, subject to mandatory protections in your place of residence. The courts of England and Wales have jurisdiction without limiting any consumer right to bring a claim in the courts of their country of residence. Contact us to discuss an issue; doing so is not a condition of exercising statutory rights or approaching a regulator.

XV. Termination

You may stop using the Service and request account deletion using the available in-app controls. We may restrict access for a material breach, misuse, security concerns, or legal requirements. Where practicable and permitted, we will explain the restriction and an opportunity to resolve it. Mandatory remedies for paid access remain available. Termination or deletion does not cancel an Apple subscription. Released numbers may not be recoverable.

XVI. Severability

If a provision is invalid, it will be limited or removed as necessary without invalidating the remainder. Failure to enforce a provision does not waive it. Any transfer of this agreement must preserve your statutory protections. Mandatory law and Apple’s applicable Usage Rules take priority over inconsistent provisions. Clauses concerning ownership, outstanding payments, liability, and disputes survive where their nature requires.

XVII. Contact Information

For questions about these terms, mention DuoNumber in your message: